Accessibility many different support channels that may help you solve your situation in the simplest way probable. All the support channels are integrated into the application, using synthetic intelligence (AI) algorithms to advise the ideal channel to resolve your challenge.
Bought an IT problem? You may be waiting a while as communication is often inconsistent and tickets can back again up.
proactive support suggestions for each page - powered by AI and curated by SAP support for your personal software
Your IT expenditure must only include to your achievement instead of just take from a price range. It’s a collaboration, a partnership, when it really works, it really works fantastically very well.
Scheduled appointments demand at least 24 hours see to allow engineers to organize for that session.
Inside the core of each flourishing IT department can be a perseverance to supplying major-notch services to end-people. But acquiring this involves far more than just perseverance; it calls for the correct tools.
If the support engineer is unable to solution my problem through the chat session, will I would like to get more info get started on the situation submission method all over again? No, In the event the support engineer is not able to take care of your problem at enough time, they are going to go on the case submission procedure to suit your needs.
Enhance efficiency with our ChatGPT integration, enabling agents to swiftly determine answers and craft responses with out leaving the interface.
The brand new SAP Services and Support eBook describes SAP's choices in a transparent, comprehensible way and addresses differences in between the requirements of latest shoppers and experienced customers.
The application restructures and automates processes though supplying huge-ranging and instant visibility of assets, equipment and devices information more than its complete lifecycle.
Feeling annoyed along with your existing IT provider company? We get sap support you, your IT company shouldn’t just be about the pc jargon, it should be about creating have faith in and about being aware website of that we’ve received your again.
When you've got any questions about these or other support matters, please usually do not be reluctant to Get hold of CIC.
The adjustment will not characterize a rise in listing price ranges for SAP support offerings. Affected consumers and companions is going to be notified in accordance Along with the respective domestically agreed contractual stipulations. Examine the complete assertion in English or German.
Hardcat’s EAM Answers allow educational establishments to streamline upkeep processes, keep track of inventory and make sure compliance with protection criteria.